SUSTAINABILITY
Journey to Sustainability
Our Sustainability Report
Scope and Basis
Our Approach
Governance Structure
Stakeholders Engagement
Materiality Assessment
Stakeholders are defined as parties that have a vested interest in the Company and can either affect or be affected by the Company’s business activities. We conducted a materiality assessment exercise with our customers and vendors. We have regular customers audits and sustainability assessment which informs us of their area of emphasis. Engagements with our shareholders and investors happen in our annual general meetings conducted each year. With the various government agencies and authorities, these engagements happen each time the authorities call for a site visit, a face-to-face meeting or when we are invited to stakeholders open dialogues. These are usually planned by the Government agencies and authorities and we participate in these engagements. Our community engagement primarily focuses on job and learning opportunities for younger generations.

The table below summarises the engagement process which the Group has adopted.
STAKEHOLDER METHOD OF ENGAGEMENT STAKEHOLDER CONCERNS STAKEHOLDER CONCERNS
Shareholders and Investors
  • Annual General Meeting
  • Higher financial returns
  • Value of investment
  • Dividends
  • Company’s valuation
Employees
  • Employee Survey
  • Employee Engagement Program
  • Town Hall Meetings
  • Safety at workplace
  • Career development
  • Benefits
  • Equal opportunity
  • Career development
  • Rights and Respect
  • Safe environment
Customers
  • Customer Satisfaction Survey
  • Customer feedbacks
  • Face-to-face meetings
  • Pricing
  • Delivery
  • Quality
  • Sustainability
  • Reasonable pricing and reliability
  • Quality and sustainable processes
Suppliers
  • Suppliers survey
  • Supplier meetings
  • Supplier audits
  • Cost efficiencies
  • Compliance to sustainability matters
  • Quality product
  • Reliability and Quality
  • Retention
  • Collaboration opportunities
Government
  • Compliance with government legislative framework
  • Regulatory disclosure
  • Accountability
  • Access to premise and records
  • Certifications
  • Compliance to regulations
  • Transparency
Community
  • Meeting with local communities
  • Provision of jobs and internship to graduates
  • Local employment
  • Environmental impacts
  • Internship
  • Job placement
  • Environmental responsibilities